Struggles That People Face in the Mortgage Broking Industry

Struggles That People Face in the Mortgage Broking Industry

Struggles That People Face in the Mortgage Broking Industry

Mortgage brokers are the real rockstars of the mortgage lending process. They help clients find loans that fit their needs, whether it’s buying a home or refinancing one. It might be easy for some people to see mortgage brokers as privileged members of society, but it's important to remember that, like any other business profession, this path is not without its fair share of struggles. 

There are several struggles mortgage brokers face on a day-to-day basis that many people in other professions don’t have to deal with. For example, some mortgage brokers are struggling with how to get more leads while others can’t seem to find enough time to close deals on time. 

Mortgage brokers play a key role in the mortgage industry, and while not everyone can do it, if you're considering a career in mortgage broking, it's good to know what you're getting yourself into. So to help you understand the struggles that they face, continue reading this blog until the end.

The Mortgage Industry

The mortgage broking industry is a trade in the financial services industry that deals with the provision of loans and other financial products for customers. In Australia, it is composed of a number of different players and players competing for the same market. Some of these players include agencies, banks, mortgage brokers and insurers.

The term ‘mortgage broker’ is used to describe someone who arranges mortgages for customers. Some of the roles that a mortgage broker performs include collecting customer information, researching and making recommendations on financial products to customers. These include different types of loans such as property loans, business loans, personal loans and consumer loans.

The mortgage broking industry is a competitive, ever-changing space. The mortgage landscape has been drastically altered due to new legislation and technological advances. One of the biggest changes in recent years is the shift from traditional brick-and-mortar lenders to online lenders. This change has had a significant impact on the mortgage broker’s business model. It's no secret that this shift in the market has caused many people to be concerned about their futures in this industry.

The Impact of New Legislation

The recent legislative changes affecting the mortgage broking industry have been significant. For instance, self-certified mortgages have been banned in NSW. Previously, self-certified mortgages could be obtained online. Consequently, this legislative change may have impacted a lot of mortgage brokers. As you will discover below, this may be the case.

The mortgage broker’s market has also been impacted by legislative changes which came into effect in June. These changes mandate the customer to buy the financial product from the financial institution that the broker is recommending. This means that consumers will be required to find the financial institution that best suits them through the broker.

The Shift to Online Lenders

When it comes to online lenders, there are many differences in the business model compared to traditional brick-and-mortar lenders. First, online lenders are not regulated, making their terms and conditions open to public scrutiny. One of the biggest concerns about online lenders is how the mortgages on offer are obtained. For many people, this is a key concern, because the bulk of mortgages that are issued in Australia are loans based on existing wealth.

The rise of online lenders means that the majority of mortgage brokers find themselves competing with loan brokers and unregulated lenders. Of course, not every lender is open to the public, but many use brokers to accept applications and process the paperwork.

What is the Future of the Mortgage Broking Industry?

So, what are the benefits and dangers of this shift?

There's a high demand for talent in this industry, and mortgage brokers are often asked to take on all the responsibility. The broker has to know their clients thoroughly and be able to analyse their finances in order to provide them with the best mortgage that they can.

If you are looking to get into the mortgage broking industry, here are a few things to consider:

What Is It About the Job That Interests You?

There are a lot of perks and benefits to being a mortgage broker. One of the best things is that you'll be able to give your clients a sense of security and ensure their mortgage is in good hands. You can usually provide financial services with a personal touch, which makes the process more straightforward for clients.


Mortgage brokers are in the midst of an intense battle for market share, with traditional lenders pushing for more affordable and innovative loan products. If you have a career in the mortgage broking industry, you will need to invest in developing your marketing and business strategy to match your customers' needs.

The key to success in this space is staying ahead of the game. Make sure you have a strategy that will set you apart from the competition. The mortgage broking industry is a fast-paced and ever-changing space, so the stakes are high.

If you’re an entrepreneur looking for ways to add value and reach new heights, you should definitely consider working for a mortgage broker.

Vision Outsourcing offers help to mortgage brokers with tailored virtual assistance to their specific needs, such as loan processing in Sydney, data entry, and even customer care so they won’t have to deal with the weight of their responsibilities alone, especially with the current shift from traditional brick and mortar lenders to online lenders and the whole mortgage broking industry. 

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